Once delivered to our facility, we do our best to process the returned items and action the refund within 5 business days. During sale and holiday periods, this time frame may increase.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Georgia, serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Once delivered to our facility, we do our best to process the returned items and action the refund within 5&#xA0;business days. During sale and holiday periods, this time frame may increase.

When will I receive my refund?

We will refund your shipping cost if the entire order is returned. Unfortunately if it is only a partial return we are unable to refund you.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Georgia, serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We will refund your shipping cost if the entire order is returned. Unfortunately if it is only a partial return we are unable to refund you.

Will I get a refund on my shipping costs if I return my product?

PEdALED

REFUND

How do I track my order?

Where can I find my order number?

Do I have to pay customs costs when receiving an order?

Can I cancel or change my order after placing it?

I need to change my shipping and billing addresses; how can I do this?

I have not received a confirmation email, was my order successful? How do I know if my order is processed?

ORDERS TRACKING & CHANGES

How do I send in an item for a return?

How much does it cost to return a product?

How long will it take to process my return?

How can I track my return?

How long do I have to return my order?

How can I exchange my PEdALED product?

Where is my return label?

RETURNS

What payment options do you accept on your website?

How is tax calculated?

Will I receive a copy of my invoice?

When will I be charged?

PAYMENTS

What is the standard shipping & delivery time for my package?

When do I get free shipping?

If I missed the delivery of my package, can I book a redelivery?

What should I do if I received the wrong product?

DELIVERY SERVICES